Privacy policy

This policy explains what the myFleet driver app (package az.myfleet.driver) and the myFleet fleet management service collect about you, why, who it is shared with, how long it is kept and how to have it deleted. It covers the app and myfleet.az together.

1. Who is responsible

myFleet, Baku, Azerbaijan. Taxpayer identification number (VÖEN) 1009495131.

For any question about your data, or to exercise the rights below, write to info@myfleet.az. We reply within 30 days.

2. What we collect and why

We collect only what the service needs. Nothing below is used for advertising or sold.

• Phone number — registered by your fleet, not by you. Used solely to sign you in with a one-time SMS code, and to identify your account.
• Name, vehicle registration plate, driver rating and status — received from Bolt via the fleet you drive for. Used to show whose account it is and to let your fleet manage its drivers.
• Ride records — fare, payment method, pickup and drop-off addresses, distance, route, time and status of each ride, received from Bolt. Used to show your ride history and to calculate your balance.
• Financial records — earnings, cash collected, commissions, deposits, top-ups and payouts. Used to calculate and display your balance and to let you request a top-up or cash-out.
• Technical data — the sign-in token issued to your device, and server logs (IP address, time and page requested) kept for security and fault diagnosis.

3. What we do not collect

The app requests no permission for location, contacts, camera, microphone, photos, files, calendar or SMS. It requests internet access only. We do not use advertising identifiers, we do not build advertising profiles, and we do not track you across other apps or websites.

4. Who your data is shared with

Your data is not sold. It is visible to, or processed by, only these parties:

• The fleet you drive for, and the sub-fleet you belong to if any — they see your rides, balance and account status, because that is the working relationship the service exists to support.
• myFleet as platform operator — we can see fleet-level data to operate and support the service.
• Bolt — ride and driver data originates from Bolt under your fleet's own agreement with them. We read it; we do not send your personal data back to Bolt.
• Our hosting provider, which stores the data on our behalf under contract.
• An SMS provider, which receives your phone number and the one-time code solely in order to deliver it.
• Authorities, only where the law requires it.

5. How we protect it

Traffic between the app and our servers is encrypted with HTTPS; the app does not permit unencrypted connections. Your sign-in token is stored in the device's encrypted keystore, not in ordinary app storage. Passwords are hashed and never stored in readable form. Fleet API credentials are encrypted at rest. Access is limited to the fleet you belong to and enforced on the server, not merely hidden in the interface.

6. Where it is stored

On servers in the European Union.

7. How long we keep it

• Your account — until you or your fleet delete it.
• Ride and financial records — retained by the fleet for as long as its own accounting and tax obligations require, because they are records of work you were paid for. Deleting your app account does not erase them.
• One-time codes — expire after 5 minutes and are then unusable.
• Server logs — kept for a short period for security and diagnosis.

8. Deleting your account

In the app, open the menu in the top right and choose Delete account. Deletion is immediate: your sign-in is removed and every device is signed out.

You can also request deletion by writing to info@myfleet.az from any address, quoting the phone number you sign in with.

Full details, including what is kept and why: myfleet.az/account-deletion.

9. Your rights

You may ask for a copy of your data, ask us to correct it, ask us to delete it, or object to how it is used. Write to info@myfleet.az. If you are unsatisfied with our answer you may complain to the data protection authority in your country.

10. Children

The service is for professional drivers working with a taxi fleet. It is not directed at children and we do not knowingly collect data from anyone under 18. If you believe a child has an account, tell us and we will delete it.

11. Changes to this policy

If we change this policy we will update the date at the top of this page, and for significant changes we will notify you in the app. Continuing to use the service after a change means you accept the updated policy.